# De' KaarNexus — All About Cars (extended details)

Independent multi-brand car workshop, Worli, South Mumbai. Operating since 1996.
Website: https://kaarnexus.com | Phone: +91 91373 40476, +91 93225 17723 | Email: info@kaarnexus.com
Address: 120 D.D. Behind Poonam Chambers B Wing, Opp Atria Mall, Dr. Annie Besant Road, Worli 400018, Mumbai.
Hours: Monday to Saturday 9:00 AM - 6:00 PM. Sunday closed. GSTIN: 27AADPC5970C1Z1.

## Facility specification

- Size: approximately 5,000 sq ft
- Location: Worli, South Mumbai — one site, no satellite branches
- Team: 20 people — 4 technicians, 4 body, 4 paint, 2 detailers, 2 service advisors, 4 office and admin
- Capacity: 20 cars in the workshop at a time
- Paint booth: own oven-baked booth on site
- Paint systems: Standox and Glasurit
- Diagnostics: Diagzone Pro multi-brand diagnostic platform
- Parking: covered, secure overnight parking on site
- Around 80%+ of customers return

## Why customers choose us

- Own oven-baked paint booth — a controlled bake gives hardness, gloss retention and UV resistance that air-dried paint cannot match in Mumbai humidity.
- Written estimate before anything starts. Nothing outside the approved estimate is done; if more is found, work stops and we come back to you.
- 6-month warranty on our work, supplier parts warranty passed on in full. Subject to terms and conditions.
- Free pickup and drop anywhere across Mumbai, free inspection and written estimate.
- Replaced parts handed back to you, except parts replaced under warranty.
- Multi-brand diagnostics with fault codes, live data, actuations, service resets and adaptations; secure covered parking for multi-day jobs.

## Service process

1. Enquiry — call, WhatsApp or the website form with make, model, year and the symptom.
2. Booking — date and time confirmed, with pickup and drop if wanted. Appointments preferred; walk-ins depend on space.
3. Inspection and written estimate — physical inspection, scan where relevant. Free.
4. Your approval — work begins only after approval; scope changes need fresh approval.
5. Work, with updates — photos and video of the actual fault, part and progress over WhatsApp and phone.
6. Road test, checklist, post-repair system scan and wash.
7. Handover — invoice, explanation, your replaced parts, 6-month warranty.

## Annual Maintenance Contract (AMC) — published prices, GST extra

| Category | Vehicle | Price |
| --- | --- | --- |
| A | Small hatchbacks | ₹32,000 |
| B | Compact sedans and premium hatchbacks | ₹34,500 |
| C | Compact SUVs and MPVs | ₹39,500 |
| D | Large sedans and SUVs | ₹52,500 |
| E | Entry luxury | ₹66,000 |
| F | Mid luxury | ₹72,000 |
| G | Large luxury SUVs | ₹80,000 |
| H | Flagship luxury | ₹90,000 |

Included: scheduled servicing to the manufacturer's schedule for the contract year; engine oil to the vehicle's own specification; oil, air and cabin filters; periodic inspection at each visit; job card history kept across the contract.

Not included: wear items (brake pads and discs, wipers, tyres, batteries, clutches); repairs of any kind; brake fluid, coolant, transmission fluid and other non-routine fluids; accident damage (insurance claim); body, paint and detailing work; damage from misuse or neglect.

## EV Care Plan — published prices, GST extra

| Tier | Vehicle | Price |
| --- | --- | --- |
| EV1 | Micro EVs, hatchbacks and sedans | ₹25,000 |
| EV2 | Compact and midsize SUVs, crossovers and sedans | ₹35,000 |
| EV3 | Large SUVs, 3-row EVs and sedans | ₹45,000 |
| EV4 | Luxury and flagship EVs — German and British marques | ₹60,000 |

Included: three scheduled visits in the contract year booked in advance; scheduled servicing to the manufacturer's schedule including brake fluid and coolant; full exterior decontamination (wash, clay bar, tar and iron fallout removal); single-stage machine polish; interior deep clean; alloy wheel deep clean and tyre dressing; free pickup and drop with priority booking.

Not included: high-voltage work of any kind (battery, motor, inverter, charging system, thermal management); repairs beyond scheduled service items; tyres, wipers and the 12V auxiliary battery; brake pads, discs and other wear items; accident repair; body and paint repair; ceramic coating and PPF.

## Insurance claims

Cashless insurers: Future Generali, ICICI, Reliance / IndusInd, HDFC. Every other insurer, including Royal Sundaram, is handled on a reimbursement basis with the same survey coordination and paperwork.

Who controls each step:

- Claim intimation and claim reference number — you and your insurer
- Estimate uploaded to the insurer's portal — us
- Surveyor visit and assessment — your insurer
- Insurer approval — your insurer
- Supplementary approval if more damage is found — your insurer
- Repair — us
- Re-inspection before payment release — your insurer

Work does not start before survey and approval, because starting early destroys evidence of the loss and gives the insurer grounds to reduce or reject the claim. Cashless means the insurer settles their assessed amount directly with us — it does not mean free. Your policy excess, depreciation on certain replaced parts, and anything the policy does not cover (such as consumables) are payable by you. Replaced parts on an insurance job are held until the surveyor releases them.

## Payment

Cash, bank transfer, or online by UPI, credit or debit card through Razorpay. No EMI. Advance taken on a first job and where an expensive part has to be ordered in. GST charged as per Indian tax rules; GST invoice issued.